How virtual-first can improve outcomes and make care more affordable

The virtual-first approach to healthcare that some hospitals and health systems are taking is helping to reshape how patients receive care. And virtual care providers – online companies that specialize in telemedicine, sometimes known as “payviders” – are offering a virtual-first approach to healthcare directly to consumers.

(Payvider in this context not to be confused with payvider meaning large health systems that handle both care delivery and claims processing, such as